A small team. One product. Done properly.
Dolvent Health Ltd is a Glasgow-registered company built around a single food supplement, Omega-3 Triple, sold across the United Kingdom on a pay-on-delivery basis. We deliberately keep our range small so that we can pay close attention to formulation, labelling accuracy and the ordering experience, rather than spreading attention across dozens of products.
1. Our story
Dolvent was set up to answer a simple question: could a daily fish oil supplement be sold with fully stated nutrient amounts, straightforward pay-on-delivery ordering, and no subscription lock-in. Many supplement sellers ask customers to enter card details online before speaking to anyone, or to commit to a recurring subscription before trying a single pack. We chose a different shape for our business, built around one clearly labelled product, phone confirmation before every dispatch, and payment only once the courier is at the door.
Our founding team brings experience in food supplement formulation, logistics and customer service rather than in professional medical practice, and we are careful never to suggest otherwise. Everything we say about Omega-3 Triple on this website is written to reflect its status as a food supplement, not a medicine, and to avoid implying health outcomes it is not authorised to claim.
2. What we stand for
- Full, plainly stated nutrient amounts on every dosage table, with no vague blends.
- No prepayment and no card details collected on our website for a first order.
- A human phone call to confirm every order before it is dispatched.
- Clear, honest language about what a food supplement can and cannot do.
- Straightforward returns in line with the Consumer Contracts Regulations 2013.
3. Milestones
The table below sets out the key steps in how Dolvent has developed as a company since incorporation, focused on operational milestones rather than sales claims.
| Year | Milestone |
|---|---|
| 2023 | Dolvent Health Ltd incorporated in Scotland, registered office established in Glasgow. |
| 2024 | Omega-3 Triple formulation finalised and first dosage table published for review. |
| 2025 | Nationwide pay-on-delivery courier coverage extended to Northern Ireland and the Highlands and Islands. |
| 2026 | Updated Privacy Policy, Cookie Policy and transparency disclosures published for dolvent.info. |
4. How we work with our delivery partners
Because Omega-3 Triple is sold on a pay-on-delivery basis, our relationship with courier partners is central to how the business runs day to day. We share only the information a courier needs to complete a delivery and collect payment, being your name, delivery address and telephone number, and we ask every courier partner to handle that information under a written data processing agreement. We review delivery performance regularly by region, and the regional estimates published on our Delivery page are drawn directly from that operational data rather than being simple guesses.
- An order request is submitted through our website with contact and address details.
- Our team telephones to confirm the order during published opening hours.
- Confirmed orders are handed to our courier partner for dispatch within one to two working days.
- The courier collects payment by cash or card directly from the customer on delivery.
5. Our commitments to customers
We try to keep our commitments few in number but meaningful in practice, so that customers know what to expect from ordering with us rather than reading a long list of vague promises.
"We would rather sell one product well, with clear labelling and a straightforward pay-on-delivery process, than sell many products with less attention to detail. That is the standard we hold ourselves to on every order."
6. Getting in touch
If you would like to know more about Dolvent Health Ltd, our registration details, or how we handle a particular type of enquiry, our Contact page lists every channel available, including telephone, email and postal address, along with the hours our team is available to help.